There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. No Virgin media wall socket. If you have also signed up. RedTomato said: I removed my Virgin cable about a month ago. Tudor. The other is marked TV, & this is used for TV & Broadband. The NTL cable termination box is outside. Vicky. 2. House on renovation at the moment and electric rewire is done. We'd love to assist with this, I will send you a PM here soon so we can look into what's. The cable on the right looks like is for a Freeview TV antenna. There are 10 types of people: those. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. In the new house, just connect the single cable from the Hub to the wall socket and see if it works. On the “Disconnecting your Virgin TV box” instructions, step 4 says the following; ”This step is really important. So yes, following many takeovers, this is now your Virgin Media connection. We’ve exactly the same problem: no virgin media wall socket, but only the very old TV socket. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. - All the cables for my TV, Virgin, Sky-tv are entering my property from the living room window. in Networking and WiFi a month ago; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023; No internet when setup in QuickStart, set up and connections 13-08-2023Measuring a compact 230x153x55mm and weighing 1. If by old box you just mean a wall socket for plugging equipment into, it would be best to leave it in place in case you ever take Virgin Media services in future. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. Can anyone advise on this issue, or I think that should be set up by an engineer. My options are . nothing to do with the outside boxs. Reply. The cable going in will be a double. All I am aware of terminate the fibre inside your house though. Please help. I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. . I have the most. Actually it is not a box it is just a cover to cover up the splitter behind it. The isolator has a terminator cap (marked below) fitted to the open end. So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. I'm sorry to hear your wall socket is getting in the way. Step 3 - Label the box – a letter came with the. Awful first impressions of Virgin Media. Sometimes there is no wall box, just a trailing cable. Very Insightful Person Options. Stay safe online. Don’t plug the power cable into a plug socket yet. I followed the cabling out of the house and to the brown box - and it has been cut!This video will show you how to install a Virgin Media extension cable. I need to book an engineer to install a Virgin media wall socket for my broadband but I can’t find an option on the app. Dave. Some install their own poles too. As bertles says it looks like a Satellite TV outlet that's been installed during decoration/the original build given it's unbranded, and recessed. wrote: Hi Goslow, I am currently living in the apartment so there should be nothing outside by flat I think. have to take these off all the time and thats what i use. And on the back of the box. Chris. It means you can do a quick start and be online straight away with no engineer visit or invasive works to lay new cables etc. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. but I believe if the system has allowed self install VM has been installed in the past . 30-01-2023 13:36 - edited 30-01-2023 13:51. How do I disconnect the white Virgin cable (shown in the image below)?If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure. Or the virgin cable that comes into ur property at the moment pull out and take it all the way back to the front of the house where the virgin box is on the external wall then run the cable straight up the wall drill through the wall. 0 Kudos. QuickStart, set up and connections. Re: No VM wall socket / wall socket damage. One of them was Telewest. Push the white cable (from the old Hub) into the back of the new Hub. The wall box may be branded with the logos of an old cable TV company (not VM). Tried the virtual assistant but it didn’t prove helpful. If there’s already a cable plugged into your Virgin Media wall socket, use the spanner supplied in the box, to remove it. When Virgin Media (cable) was installed over 8 years ago, a box was put on the wall outside my front door - a long piece of white cable was run through the wall and fixed around the door frame and wall in the hallway. All the wall sockets I can see are for BT. Getting Connected with Virgin Media is easy when you have a wall socket. See where this Helpful. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. But the metal isolator box looks like it might be the wrong way around. Options. The top “capped” one is marked FM & has been disused since cable went digital. But I have no Virgin Media Wall socket in my - 5339557. Explain what needs to be done and book an engineer visit. Vonage 2nd line. Crazy! They must be made of money. As mentioned by Tudor, we can move this for you at a one-time charge of £25, which gets applied to your next bill. Teki, Mar 28, 2020. Some install their own poles too. . 22/11/12 - 11:50 #6. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. Get the Hub ready by connecting the wires. It was connected to the security system but the security engineer removed the link and I ripped out the old boxes and wire. if your taking it off for good hit the torx screw hard with a hammer and it will crack and the front casing will come off (but do it this way. Everything is converted to specialised triple screened coaxial cable. I have checked the website and can't work out - 5361670. Neighbours have Virgin Media Broadband, but my house is the only one on the street not connected in Networking and WiFi 2 hours ago Access denied on router in Networking and WiFi 3 hours ago Virgin Media not available at my address according to your website, but my neighbours have it in QuickStart, set up and connections 7 hours agoVirgin will not remove them. on 27-10-2022 09:24. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. You can try push fitting the VM lead provided by VM onto either one of the two outputs of the splitter. The top “capped” one is marked FM & has been disused since cable went digital. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Post a photo of the ends of the cables coming out of the wall -mthey may have the correct connector on there Also, on the exterior side of that point where they come in, do the cables run out to a VM brown/grey wall Omnibox? For a tech install call the Pre-installation and delivery team on. 3. Depending on the age of the property the wall socket might be marked NTL or CATV or Cable TV etc. How can I speak to someone about getting one installed. We would like to show you a description here but the site won’t allow us. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. Mark as New; Bookmark this message; Subscribe to this message; Mute;sounds like the installer wanted to make money. It does not seem feasible or plausible to bury a Virgin Media. drive and thin wall design. Browse Virgin Media Virgin Media. Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. This new phone cable is then joined (either in the omnibox or through the wall) to the existing telephone socket downstairs. Old Timer. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. I’ve also just noticed that I - 5239586. The Stream remote. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONNo virgin media wall socket. We would like to show you a description here but the site won’t allow us. We're moving in a few days with Virgin and they said we need to take the super hub 2 and Tivo box with us. Back a step. there is a knack to it but you will get it. " when I can't because of wall socket situation in QuickStart, set up and connections 11 hours ago; Many issues in Networking and WiFi 12 hours ago; Getting a newer socket plug while renting in QuickStart, set up and connections Monday; Old Virgin Socket Disconnected in Networking and WiFi SundayCan the old VMcable sockets which need a thin cable be used for the Hub's connection? Annoyedalready. on 12-01-2023 10:45. There are a few solutions if you have an Ethernet cable that doesn’t fit into the socket. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. However the wall socket doesn’t have the correct connection for the cable with the hub. I recently got Virgin broadband installed. VM don't use fibre inside the property. (I did this video to help/guide new engineer as I did not find any for my self when I started. wall socket. on 04-02-2023 11:17. Home News Forum Articles Welcome back Join. Tudor. 1920 "virgin media" 3D Models. That's definitely not a normal Cable TV outlet as they are surface mounted in a sloped box with the connections at the bottom pointing down (not out). They will charge £99 for a relocation. Using another wall socket is crucial, especially if you don’t know what is wrong with the other socket. Call the pre-installation and delivery team on 0800 052 1734. I got a self setup broadband kit but have no Virgin media wall plug. Back a step. 0 Kudos. Connecting Hub 3 To Extensions Virgin Media Community 4797660. 0, TP-Link Archer C8, TP-Link TL-SG108S 8. It feels like I need to just obtain a connector to enable the two to fit. RedTomato said: I removed my Virgin cable about a month ago. The wall box may be branded with the logos of an old cable TV company (not VM). But I have no Virgin Media Wall socket in my house. Preparing for Landline changeover to fibre. Yes, you are correct you do need a Virgin coax connection with the mini box for live TV, you will need to give VM a call on 150 from a Virgin phone or 0345 454 1111 from any other phone. No coax wall socket, how can I connect my router? Due to covid-19 I wasnt able to view my new flat and check what wall connection it had, so I signed up with virgin however the. But it seems we're missing the isolator cable that attaches the wall socket (threaded) to the box socket labelled 'wall', also a threaded connection. However you might need to check what type of cable is used to connect the socket to the Virgin network. Hi TRY, Thanks for updating your thread! I am really glad the security engineer managed to get this sorted for you without any issues I am also glad the redecorating went well too! If you need any further help,. 6. Account - Mobile. S. It should be free of charge. (Finally Solved) November 10, 2023 by Jim Johnson Do you need a Virgin Media Wall Socket? A wall socket is all you need to connect to Virgin Media. Use an 11mm spanner, or pliers, to grip the hexagonal part of the connector. (knowledge is power) Sun 05-Jan-14 12:53:34. Follow these simple installation steps for your Virgin Media home phone set up. Location. 10; 0; 0; alexkay003. Plug into the Hub. correctly to the Virgin Media wall socket, please follow these instructions to get set up. TV, FM and DAB combinations available. unnecessarily. 23 ) and said i get an email confirming the appointment, but nothing has came through, anyone can check this for me? sounds like the installer wanted to make money. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. VM has two clear working days to get you connected before any compensation applies, once you have informed them of the problem by phone. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. . An engineer came out yesterday and we eventually found it randomly part the way down the stairs. You should see a welcome screen, then the Virgin Media start up screen. cable from wall. plugging the router cable into the reason for slower speeds as theres no way of me plugging the cable directly into the virgin media wall socket. Step 1 to installing the wifi is to plug it into the virgin media wall socket im supposed to have but I do not have one. There is a long wire and plastic boxes. -and 3rd coax cable that runs from the Virgin socket to a power adapter plugged into wall socket. The speeds and connectivity were misrepresented by Virgin Media and the WiFi was utterly dreadful. add to list Tags Virgin Media V3 Hub - 2U cabinet rack mount , ,. My Virgin Media Hub 3 just came in but realised need a socket wall installed. Don’t plug the power cable into a plug socket yet. No outside box - cable through the wall to inside box - very old 20 years ago. Turn any coax connection in your home into a high speed network drop. There is no way I can insert the isolator cable into the - 5223924. 5 Adapter. Phone line - 5 mins. All the wall sockets I can see are for BT. The wall box may be branded with the logos of an old cable TV company (not VM). Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Which was great as that is in a better location than my master Socket was. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. . Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Just like the other posts- I do not have a virgin media wall box. I followed the cabling out of the house and to the brown box - and it has been cut! This video will show you how to install a Virgin Media extension cable. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. Connect the Hub’s power cable with the blue tab. Our self kit was delivered today and we don't have a wall socket to plug it into, we've checked everywhere and we only have the old style one where we can't plug our box into. How out here. I’ve come to. . It varies between the altnets. In your Stream kit you’ll find everything you need to get the Stream box up and running. Placed an order and the lady said we were eligible for quick start self installation. It is easier to decorate without wires and boxes so I would like to hear your expe. Forum TeamVM fit a telephone socket next to your router upstairs and run a telephone cable externally to the omnibox outside (following the same path as you existing external coax cable for the router). Forum Team 61 Views Message 2 of 2Solved No Virgin Media Wall Socket At Installation Community 4832746. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Switched On. I am going to cancel. Get the Hub ready by connecting the wires. just use a pair of normal side cutters , you can just grip it either side and turn. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the VM cable comes in from the street. If you would pay an electrician to do it you may as well pay virgin and then you know it's done right. 0 Kudos. There were many cable companies that originally built the networks in the early 1990s. I have already arranged for my broadband to me switched to the new property as vm said its already present in the house but have no wall socket except a very old telecoms. Hi, I ordered a broadband only package and was told my address was applicable for a self install kit. I can only find the TV socket. I’ve seen other folks with similar problems advised to ring Virgin to book an appointment with an engineer, but I can’t get through on. You can also check for a loose cable as not all properties have a socket. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. The house is a new build, there's no lead in the paint, no aquarium or anything like that. I just wanted to know if it is possible to connect the HUB3 router to the HDU-200 and if yes please can somebody assi. The other is marked TV, & this is used for TV & Broadband. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. Thanks, Megan_L 32,846. There is this cable which I followed, it goes from the wall outside and then it is going up skywards. . Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. . Let me know how you get on! Kind regards, SerenaIf no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I’ve got an old virgin wall socket and my new broadband kit has arrived for self-install. The wall box may be branded with the logos of an old cable TV company (not VM). Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. When it comes to household wiring, Virgin Media wall socket wiring diagrams provide vital information about the way in which the electrical cabling in your house is arranged. As you can see from the below, they have a VM wall socket already installed, but this leads off to a three-way splitter. VM BB TV Landline. 11 April at 1:01PM in Broadband & internet access. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Has anybody ripped thes out and not disturbed the internet phone. I've lived in several houses with Virgin Media and seen several different combinations of inside / outside box. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Installing and configuring your kitWe would like to show you a description here but the site won’t allow us. . Get virgin engineer to move the wall socket. The wall box may be branded with the logos of an old cable TV company (not VM). self install. Kit arrived today…no wall box so unable to install. As bertles says it looks like a Satellite TV outlet that's been installed during decoration/the original build given it's unbranded, and recessed. Once your kit is delivered though it will be activated shortly after and VM will start charging you for your package so it is in everyone's interests to get a tech out asap to connect you. It means you can do a quick start and be online straight away with no engineer visit or invasive works to lay new cables etc. If digging / drilling / new external & internal cables are required the. Everything is freshly decorated and the telly, internet and TV work fine. How about using a 10m RJ11 to RJ11 telephone cable. I don’t it is fibre cable. on 18-05-2022 19:55. I would get virgin to do it. A second telephone is plugged into a wall socket downstairs with the Virgin number. Networking and WiFi. 21 virgin media virgin tv v6 installation manual pdf 22 v6 file extension what is it how to open it solvusoft. Ranj11 Posts: 7 Forumite. Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. No Virgin Media Wall Socket on 13-04-2022 14:08. Manage Your Account. Stay safe online. 0 which means the speed will be rather limited (i. Account - Mobile. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. 14,065. Removing Old Telewest Cable Page 2 Diynot Forums. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. Sometimes there is no VM wall box, just a trailing cable. ) The hub will be in here too. 0 Kudos. Threatened "Do this within 12 hours. Account - Cable. Fibre Broadband. All. When your number transfers, your BT socket will go dead. -a power cable for the hub's adapter. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. . • Scroll to the HDMI port you connected the cable to. I’m having the exact same problem. One of the cables comes through my bedroom wall and into the sitting room, right into the set top box. Rob. If so you would need to contact the pre-installs team on 0800 052 1734 and book a tech install. I’ve asked the old tenants and turns out they were advised not to use the VM wall socket so they have used another socket, located. My VM Router is is my office adjacent to hall. Plug into the wall socket. Looks like the pin has come out from an old termination cap. No inside box (current house) just an outside box with single cable into the house and a splitter for the modem / Tivo box 3. Account - Mobile. Checked every. Internet. The engineer will bring everything needed to install your Virgin Media services on your chosen day. Tuning in. Focus on connecting the VM Hub to the wall socket & getting it working for W-Fi and direct connected laptops. correctly to the Virgin Media wall socket, please follow these instructions to get set up. Got my virgin media self install kit but I don't have a virgin socket. Firstly unplug the damaged connector from the socket and unscrew the two retaining screws holding the front onto the pattress, you will see that there are. many thanks. Phone sockets on the wall won't work for new customers unless they have been linked to the hub's phone connection. The top “capped” one is marked FM & has been disused since cable went digital. Installation: Wall socket issue. I recently purchased my first home and have been taking a look at the VM cabling to the property. Adduxi. Don’t plug the power cable into a plug socket yet. TV box - 15 mins. But I have actually managed to get through to the technical team over chat. Pop the power cable into a nearby plug socket, and turn it on. So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. 19/02/17 - 09:31 in Virgin Media TV and Phone #1 Do Virgin have the new logo on their wall sockets now or do they still install the old one like this. How deep should Virgin Media cables be? 1 to 6 inches. Phone Line Dead But Internet Still Works Or Drops Out Noisy Ly. your old TV kit We will start with step-by-step instructions on uninstalling your old kit. ahhh the rubbish that is CS - you could try this. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. 26 minutes ago. At the router end would be a RJ45 (M) to RJ11 (M) adapter, plugged into the router. Re: Old Telewest wall unit in new flat - what is it? The box on the left is an isolator box, *may* contain a splitter instead of an isolator which means the 'fm' point may actually be a general point. My Virgin Media App. I have a Virgin Media Wall Socket at my flat, its a 3 year old new build but feel I am being forced to stay with Virgin only because it was installed when the flats were built. Anything is technically possible. Plug the cables into the Hub. they dont make much "fitting new socket" so recommend a "brand new aerial" as the old one was "not digital compatible" which is complete rubbish installers have been using switchover to make money for ages. Raised Rounded Profile. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. 168. However, I do not have any of the specified wall sockets available. 0a output. Any help please?Virgin in my area in Networking and WiFi 21 minutes ago; I Need a Virgin Media Wall Socket in QuickStart, set up and connections 5 hours ago; Hub 5 remote restart by Virgin in Networking and WiFi 5 hours ago; Cannot reset password in Email yesterday; Packet Loss when gaming, and on discord. Hello VLNeedham. Locate where the VM master socket is in the home (example master socket as per RHS picture at message #3 below) Faulty Virgin Media wall socket: This is the point where your Virgin Media service enters your home. Connect the Hub’s power cable with the blue tab. But I. Push the white isolator cable, with the black band, into the slot in the splitter marked ‘Wall’. newapollo. So you can either unscrew this one & push on the connector provided in the Quick Start pack. 0 Kudos Reply. Grab the isolation cable and connect the thick end to the Virgin Media wall socket, making sure the cable is pushed in. Next, connect the power adapter to the Hub, and plug it into a. Call the Pre-installation and delivery team on 0800 052 1734. Standard Member. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. However, I do not have any of the specified wall sockets available. Browse Virgin Media Virgin Media Community. Options. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Account - Cable. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch; 2. As @-tony- said, just get a pair of pliers and gently remove the pin from the socket. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Connect the Hub’s power cable with the blue tab. The Virgin wall sockets just have one connector at the bottom. The Motorola models include a built-in passthrough mode for attached devices and a line filter, saving you from buying both additional splitters and the line filter for your primary service line. Plug the cables into the Hub. If you have a phone that uses batteries, check they’re inserted correctly, charged – and replace, if necessary. TV & FM Radio Sockets. It is surface clipped usually. Being connected to the internet is one of the most important modern essentials in 20. I’m annoyed because I actually had a virgin sales person in my house. An Ethernet cable – The. 0800 052 1734-----Options. If so phone Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. Push the white cable (from the old Hub) into the back of the new Hub. Push the red label end of the white cable, into the wall socket. Installing Virgin Media broadband on the first time . Explain what needs to be done and book an engineer visit. I have my original wall box still that has the CableTel logo. I end up calling and the person on the phone said its been - 5401028. Eric714. Get the Hub ready by connecting the wires. Thank you. I have signed up as a new user for Virgin Fibre.